Shipping policy

We currently ship only within the United States.

• Order cut-off time - 7pm EST

• Order handling time - 4 to 7 business days

• Order transit time - 15 to 21 business days

• Free shipping on orders over $200

• Flat shipping fee $4.95 for all orders below $200

Order Cut-off Time
To ensure prompt processing of your order, please note that our cut-off time is 7 pm EST from Monday to Friday. Orders placed after this time will be processed on the next business day.

Order Processing Time
All orders require a processing time of 4 to 7 business days before they are shipped.

Order Transit Time
Once your order has been shipped, you can expect delivery within 15 to 21 business days.

Shipping Fees
We offer FREE SHIPPING on all orders above $200. For orders below $200, a flat shipping charge of $4.95 will apply.

Shipping Carriers and Tracking
We use trusted shipping carriers to deliver your order, and all orders come with tracking numbers so you can track your package every step of the way.

Delayed orders
If the maximum time for processing and shipping the order has expired and your order still hasn't arrived, don't panic. Please allow up to 2 additional days and remember to use your tracking code. If your package has still not arrived by then, please contact us with your order number. 

Damaged or incorrect orders 
Have you successfully accepted your package, but there is damage or incorrect items Please take photos of the problem, include a short explanation of what is wrong and contact us with your order number.

If you have any questions or concerns about your order or shipping, please do not hesitate to contact us.

Address: 1124 Broadkill Rd #366, Milton, Delaware 19968

Phone: +1 410-618-3668

Email: sales@roughseasmarine.com